Store Policy

Customer Care

Welcome to Beast Mode RC's Customer Care section. We're dedicated to providing you with exceptional support and assistance to ensure your experience with us is smooth and satisfying. Whether you have questions about our products, need assistance with an order, or require technical support, we're here to help.

If you need to get in touch with us, please feel free to reach out through any of the following channels:

- **Email:** ncbeastmoderc@gmail.com
- **Phone:** +1 (828) 229-2672
- **Live Chat:** Available on our website during business hours

Our customer care team is available during our business hours, Monday through Friday, from 7:00 AM to 6:00 PM (PST). We strive to respond to all inquiries promptly and efficiently.

Frequently Asked Questions (FAQs)

Before contacting us, you may find it helpful to browse through our FAQs section. Here, you'll find answers to common questions about our products, services, shipping, and more.

Returns and Exchanges

If you're not completely satisfied with your purchase from Beast Mode RC, please visit our Returns and Exchanges page for detailed information on how to initiate a return or exchange.

Warranty Information

We stand behind the quality of our products. Most of our items come with a manufacturer's warranty. For details regarding specific warranties and warranty claims, please refer to our Warranty Information page.

Product Support

Need help assembling, installing, or troubleshooting your Beast Mode RC product? Our knowledgeable support team is here to assist you. Visit our Product Support page for resources such as user manuals, installation guides, and troubleshooting tips.

Feedback

At Beast Mode RC, we value your feedback. Whether you have suggestions for improvement or compliments to share, we'd love to hear from you. Your input helps us enhance our products and services to better meet your needs. Please don't hesitate to share your feedback with us through our Contact Us page.

Thank you for choosing Beast Mode RC. We appreciate your business and look forward to serving you!

Privacy & Safety

Protecting your privacy is important to us at Beast Mode RC. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

Information We Collect

We may collect personal information from you when you visit our website, make a purchase, sign up for our newsletter, participate in a survey or promotion, or contact us for support. The types of personal information we may collect include:

- Contact information (such as name, email address, phone number)
- Billing and shipping information
- Payment information (such as credit card details)
- Demographic information (such as age, gender, location)
- Communication preferences

How We Use Your Information

We may use the information we collect from you for various purposes, including:

- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending promotional emails and newsletters (you may opt-out at any time)
- Conducting research and analysis to improve our products and services
- Preventing fraudulent transactions and ensuring the security of our website
- Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to review, update, or delete the personal information we have collected from you. You may also choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails we send.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates or changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: ncbeastmoderc@gmail.com

Wholesale Inquiries

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Payment Methods

- Credit / Debit Cards
- PAYPAL
- Offline Payments